The Department of Pension and Pensioners’ Welfare has issued an office memorandum dated September 20, 2021, regarding various ways a pensioner can submit the annual life certificate, commonly known as Jeevan Pramaan Patra. A pensioner can submit the life certificate physically (by visiting the bank, post office or availing doorstep service) or digitally.
Here are five ways the life certificate can be submitted:
Online submission
Via the Jeevan Pramaan Portal: Pensioners can submit the life certificate online using the Jeevan Pramaan Portal (https://jeevanpramaan.gov.in/). A pensioner will be required to download the Jeevan Pramaan app from the portal. Further, a pensioner will need a UIDAI-mandated device to submit their fingerprints. The fingerprint device can be connected to the mobile phone via an OTG Cable. The list of UIDAI mandated devices is available on Jeevan Pramaan portal. These devices can be easily bought from e-commerce websites.
Once the mobile app is downloaded and mandated fingerprint device obtained, the pensioner will have to register on the app, which is a one-time process. The registration will be done by mentioning the pensioner’s Aadhaar number, mobile number and email ID. For ease of convenience, it is not mandatory for the mobile number to be linked with Aadhaar number of the pensioner. One can follow the steps given on the app to submit the digital life certificate.
Physical submission
Visiting pension disbursing bank: One of the most common ways of submitting life certificate is by visiting pension disbursing bank and submitting the duly filled form. The forms are available at the bank counter.
Submission of life certificate at home using Doorstep banking Alliance: Doorstep banking (DSB) alliance is an alliance between 12 public sector banks. The banks include State Bank of India (SBI), Punjab National Bank (PNB), Bank of Baroda and others.
As per the circular, this PSB alliance has introduced the service for collection of life certificates under the umbrella of DSB. The DSB agent will visit the home of the pensioner to render the service. The service can be booked by the pensioner through mobile app, website or toll-free number.
- The mobile app is called ‘Doorstep Banking’ and can be downloaded from Google Playstore.
- The website for booking the service is https://doorstepbanks.com/.
- A pensioner can call on toll-free number 18001213721 or 18001037188 to book the service.
Do keep in mind that charges may be levied for availing this service.
Submission of life certificate through postman at home: The Department of Posts along with the Ministry of Electronics and Information Technology (Meity) launched the Doorstep Service for submission of Digital Life Certificate through Postman in November 2020. To submit life certificate using this facility, a pensioner will have to download the Postinfo App from Google Playstore.
Also Read:
How pensioners can submit life certificate at home: Here are two ways to do it
Submission through designated official: As per the circular: Personal appearance of a pensioner will not be required, if the pensioner submits the life certificate form signed by any ‘designated official’. In accordance with para 14.3 of the Scheme booklet issued by Central Pension Accounting Office (CPAO), a pensioner who produces a life certificate in the prescribed form signed by persons specified in exempted from personal appearance. A list of designated official specified for signing the life certificate as per the scheme booklet of CPAO can be
accessed here.
